Frequently Asked Questions During Aqua Sports temporary closure

  • Will we have the same lesson day and time as it was before the March 17th closure?
    • Yes, our current plan is to have in-progress sessions pick up where they left off, and in the same time-slot
  • When do you anticipate reopening, and how will we be notified?
    • We plan to reopen as soon as the San Mateo County Health Authority gives us approval to resume business.
    • Pam or Sarah will be in contact by email as soon as we receive an opening date.
  • Is the office open for calls and emails?
    • Our office is now closed.
    • However, emails and voicemails are monitored weekdays – we will respond as soon as possible.
  • Will the pool and facility be safe for swimmers and families when swim lessons are back in session?
    • Yes, we are adding protective bacterial and virous fighting measures in our facility during this closed period.
    • Our pool water remains as safe as always. We will continue diligent monitoring throughout each day.
    • Additional safety protocols are being developed specific to our swim school industry.
    • Please see Copper article below to learn about one of our special ingredients:

https://www.vice.com/en_us/article/xgqkyw/copper-destroys-viruses-and-bacteria-why-isnt-it-everywhere?utm_source=pocket-newtab

The germ-fighting effects of Copper, a forgotten element in some environments.
Aqua Sports has used copper in our pool filter cartridges for many years!

Photo credit: Vice.com

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