Frequently Asked Questions During Aqua Sports temporary closure

  • Will we have the same lesson day and time as it was before the March 17th closure?
    • Yes, our current plan is to have in-progress sessions pick up where they left off, and in the same time-slot
  • When do you anticipate reopening, and how will we be notified?
    • We plan to reopen as soon as San Mateo County Health Authority lifts shelter in place orders in our area, and we are given the approval to resume business
    • Pam or Sarah will be in contact by email during the coming weeks
  • Is the office open for calls and emails?
    • Yes, Monday through Friday our phones are active between 9:00 and noon
    • Emails are monitored weekdays from 9:00 to 4:00
  • Will the pool and facility be safe for swimmers and families when swim lessons are back in service
    • Yes, we are adding protective germ-fighting measures in our facility during this closed period
    • Our pool water remains as safe as always, and we will continue diligent monitoring throughout each day.
    • Please see Copper article below to learn about one of our special ingredients.

The germ-fighting effects of Copper, a forgotten element in some environments.
Aqua Sports has used copper in our pool filter cartridges for many years!

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