ADMINISTRATION

Sarah

Sarah has called the town of Burlingame home since she was 12 years old. While attending Junior College, she took positions in high-end retail and customer service with local businesses. Sarah, in fact, enjoyed many years at the beloved local Burlingame shop, Pot-Pourri, where she perfected the fine art of customer service with kindness. At Aqua Sports, Sarah is part of our lesson scheduling duo (along-side Pam) and takes over when it is time for session renewals. In line with her gift for client services and communications, Sarah has a passion for the performing arts and earned her Associate of Arts degree in fashion design and theatre costuming. Sarah has had recent backstage opportunities as a dresser, make-up artist and wig crew member at major productions in San Francisco and South Bay theatres. Before joining Aqua Sports’ client services team, one of Sarah’s most memorable experiences was her role as a “fairy godmother-in-training” at the Downtown Disney Bibbidi Bobbidi Boutique in Orlando, Florida. Sarah is another one of our dedicated Disney enthusiasts and enjoys regular visits to the theme park. Also an animal lover, she is especially partial to her little terrier, Bambi.

Pam

Pam is Aqua Sports’ chief scheduler and another one of our local grown team members. She was raised on the Peninsula, attended San Mateo Foster City schools, and went on to the University of California at Davis. For the past 20 years, she has run Pam’s Playgroups, a travelling pre-school based in Palo Alto. Through her work with children and parents, Pam has gained valuable insight and experiences interacting with young families. Pam also conducts art camps at the Peninsula Ballet Theatre and kids’ camps for the Graduate School of Business at Stanford University. Pam is our “go to” person when it comes to client communications and reaching out to our families by phone. Her ability to Interact and positively impact young families is one of Pam’s special gifts.

Pam and her family live in San Mateo and remain active in local school and sports programs, logging many community volunteer hours. In her spare time, Pam loves to watch her son play Baseball for the Aragon High School Dons.

Star

Our Accounts Receivable Manager, Star supports Aqua Sports with her accounting and artistic talents. Star’s most notable gift to Aqua Sports is our new Logo. And she designed the sign that greets everyone as they approach our pool facility. An artist with a background in accounting and marketing publications, Star took over our invoicing functions in 2016. She communicates weekly with our clients about their account status and graciously answers questions about open balances and credits. Star also coordinates billing with our scheduling team, aligning swim lesson schedules with payments. While Star and her husband live near the pool facility, on weekends they have spent the last few years building their weekend get-away home in Copperopolis.