• For safety reasons, students are not allowed to enter the pool before class, and are not permitted to stay in the pool after the instructor has dismissed the class. There is NO LIFEGUARD ON DUTY.
• A Semi private lesson may be taught in a split class if the instructor determines the separation is in the best interests of the students.
• It is the responsibility of the parent or guardian to notify the instructor of any relevant and pertinent medical circumstances, learning disabilities, or water experiences BEFORE the first class begins.
• In the unfortunate instance of a student defecating in the pool it is critical that the staff be notified immediately. After the first occurrence, the student (regardless of age) is required to wear both a disposable swim diaper and plastic/vinyl cover under their swimwear. Multiple incidents will result in suspension from Aqua Sports Swim Academy. A mandatory temporary pool closure (anywhere from 1 hour up to 24 hours, depending on the circumstance) will be required by the Center for Disease Control.
• Parents/guardians should encourage their children to use the restroom before class. The parent/guardian will need to be available to take the child to the restroom during class in the event that this becomes necessary.
• Parents/guardians may observe the class, but it will be at the discretion of an instructor to recommend that a parent/guardian leave their child’s sight in order to limit distractions, and help to build the child’s trust with their instructor.
• Aqua Sports Swim Academy strives to keep a safe, family-friendly environment. In the circumstance that management feels an individual is endangering others, demonstrating inappropriate behavior, abusing the facility, or becoming aggressive toward a staff member or another customer, that individual will be asked to leave the facility and their registration will be terminated.
• Aqua Sports respectfully requests that any concerns, questions, or comments to be addressed with an instructor are done prior to or at the end of a lesson. If necessary, a request can be placed with the business office for an opportunity to schedule time with the instructor. We will do our best to facilitate a meeting in a timely manner.